Hours of Operation
Military & Family Readiness Center and Casualty Assistance Program:
Air Force Transition Assistance Program (TAP):
Army Community Service:
Hours of Operation
Mon–Fri • 7:30 am–4:30pm
Resiliency Days & Federal Holidays • Closed
Closed the 3rd Thursday of each month for staff training.
Army Transition Assistance Program:
Hours of Operation
Mon–Fri • 7:30 am–5pm
Resiliency Days & Federal Holidays • Closed
View Hours
Address Information
Military & Family Readiness Center and Casualty Assistance Program:
Bldg. 4984 Zuckert Ave, JBER, AK 99506
Air Force Transition Assistance Program (TAP):
Bldg. 4986 Zuckert Ave, JBER, AK 99506
Army Community Service:
Bldg. 600 Richardson Dr. Room A-139, JBER, AK 99505
Army Transition Assistance Program:
BlBldg. 600 Richardson Dr. Room B-248, JBER, AK 99505
View Address
Contact Information
Military & Family Readiness Center and Casualty Assistance Program:
907.552.4943
Air Force Transition Assistance Program (TAP):
907.552.4943
Army Community Service:
907.384.1517
Army Transition Assistance Program:
907.384.3501
View Contact
RELOCATION PROGRAM
Welcome to JBER. We’re Here to Help You Settle In.
The Relocation Program provides information, resources, and services to help make your transition to JBER as smooth as possible.
From preparing before you arrive to getting settled in your new community, we’re here to support you every step of the way.
JOINT NEWCOMER’S ORIENTATION
Your introduction to JBER and the local community. Learn about installation services, resources, key contacts, and community information to help you get started.
JOINT NEWCOMER’S ORIENTATION
Start your JBER experience with the information you need.
Joint Newcomer’s Orientation helps newly arrived service members and families become familiar with JBER, installation services, and the surrounding community. It’s an opportunity to learn about available resources, important services, and information that can make settling into your new duty station easier.
Orientation can help you:
✓ Become familiar with JBER and installation services
✓ Learn about available military and family programs
✓ Connect with important installation resources
✓ Learn more about the local community
✓ Find resources for you and your family
✓ Get answers to common newcomer questions
✓ Start building connections at your new duty station
New to JBER? This is a great place to start.
Contact the Relocation Program for information about upcoming Joint Newcomer’s Orientations, including dates, locations, and registration requirements.
PRE-ARRIVAL (VIRTUAL)
Prepare for your move before you arrive. Access virtual information about JBER, installation resources, the local area, and what to expect when you get here.
PRE-ARRIVAL (VIRTUAL)
Start preparing for JBER before you arrive.
You don’t have to wait until you reach Alaska to begin preparing for your new duty station. Pre-Arrival resources can help incoming service members and families learn about JBER, available services, and the local area before their PCS.
Pre-Arrival information can help you:
✓ Learn about JBER before your move
✓ Become familiar with installation services and resources
✓ Find information for incoming families
✓ Learn about the Anchorage and surrounding area
✓ Prepare for your arrival in Alaska
✓ Identify resources you may need during your transition
✓ Know where to turn when questions come up
A little preparation can make a big move feel much more manageable.
Use the virtual Pre-Arrival resources or contact the Relocation Program for additional information and assistance as you prepare for your move to JBER.
LOAN LOCKER
Borrow basic household items you may need while moving into or out of JBER, helping bridge the gap until your household goods arrive or depart.
SPONSORSHIP
A strong sponsor can make a big difference during a PCS. Sponsorship helps connect incoming service members and families with information, resources, and a welcoming point of contact before arrival.
SPONSORSHIP
A helpful connection before you arrive.
Sponsorship helps incoming service members and families make connections before arriving at a new duty station. A sponsor can provide helpful information about the installation, unit, local community, and resources that may make your transition to JBER easier.
Sponsorship can help with:
✓ Connecting with your new unit before arrival
✓ Learning about JBER and the local area
✓ Getting answers to questions about your new duty station
✓ Identifying installation and community resources
✓ Preparing for your arrival and first days at JBER
✓ Helping families feel more informed before a PCS
✓ Making the transition into your new community easier
Haven’t connected with a sponsor yet?
The Relocation Program can provide information about the sponsorship process and help point you toward the appropriate resources for your service or unit.
YOUR RELOCATION JOURNEY
We’re here to support you from the moment you begin planning your move until you’re settled in.
1. PLAN
GET READY
Access information and resources before you arrive to help you prepare for your move with confidence.
2. ARRIVE
GET ORIENTED
Get to know JBER, learn about installation services, and connect with resources to help make your arrival easier.
3. SETTLE
GET ESTABLISHED
Find the resources you need to get comfortable, take care of essentials, and begin settling into your new community.
4. CONNECT
BUILD YOUR COMMUNITY
Discover programs, services, and opportunities to get connected and make JBER feel like home.
HOW WE CAN HELP
Relocation services provide information, resources, and connections to help you and your family transition smoothly and get established at JBER.
PREPARE
✓ Pre-arrival information
✓ Installation overview
✓ Relocation resources
✓ Move planning support
ORIENT
✓ Joint Newcomer’s Orientation
✓ Installation services overview
✓ Community information
✓ Important contacts
SUPPORT
✓ Loan Locker information
✓ Sponsorship resources
✓ Information and referrals
✓ Settling-in assistance
CONNECT
✓ Community connections
✓ Local area information
✓ Family resources
✓ Opportunities to get involved
WE’RE HERE TO HELP YOU FEEL AT HOME
From your first questions before your move to getting settled after you arrive, the Relocation Program is here to help make your transition to JBER a positive one.