Hours of Operation
Military & Family Readiness Center and Casualty Assistance Program:
Air Force Transition Assistance Program (TAP):
Army Community Service:
Hours of Operation
Mon–Fri • 7:30 am–4:30pm
Resiliency Days & Federal Holidays • Closed
Closed the 3rd Thursday of each month for staff training.
Army Transition Assistance Program:
Hours of Operation
Mon–Fri • 7:30 am–5pm
Resiliency Days & Federal Holidays • Closed
View Hours
Address Information
Military & Family Readiness Center and Casualty Assistance Program:
Bldg. 4984 Zuckert Ave, JBER, AK 99506
Air Force Transition Assistance Program (TAP):
Bldg. 4986 Zuckert Ave, JBER, AK 99506
Army Community Service:
Bldg. 600 Richardson Dr. Room A-139, JBER, AK 99505
Army Transition Assistance Program:
BlBldg. 600 Richardson Dr. Room B-248, JBER, AK 99505
View Address
Contact Information
Military & Family Readiness Center and Casualty Assistance Program:
907.552.4943
Air Force Transition Assistance Program (TAP):
907.552.4943
Army Community Service:
907.384.1517
Army Transition Assistance Program:
907.384.3501
View Contact
COMMANDER'S KEY SUPPORT PROGRAM (CKSP)
Connecting commanders, service members, families, and installation resources through trusted support and communication.
COMMANDER'S KEY SUPPORT PROGRAM (CKSP)
Connecting commanders, families, and resources.
The Commander’s Key Support Program helps strengthen communication and connection between unit leadership, service members, families, and installation resources. Key Support Liaisons are commander-appointed volunteers who help families stay informed, connected, and supported throughout military life.
CKSP can help with:
✓ Connecting families with installation and community resources
✓ Sharing information about programs, services, and events
✓ Welcoming and supporting new unit families
✓ Strengthening communication between leadership and families
✓ Supporting families during deployments, separations, and transitions
✓ Building stronger connections within the unit community
Interested in getting involved?
The Military & Family Readiness Center provides training, resources, and ongoing support for commanders, Key Support Mentors, and Key Support Liaisons.
Contact the Military & Family Readiness Center to learn more about CKSP, available training, or volunteer opportunities.
SOLDIER & FAMILY READINESS GROUP (SFRG)
Building communication, connection, and readiness among Soldiers, families, unit leadership, and the Army community.
SOLDIER & FAMILY READINESS GROUP (SFRG)
Keeping Soldiers, families, and units connected.
Soldier & Family Readiness Groups help build a strong network of communication and support among Soldiers, families, unit leadership, and the Army community. SFRGs help families stay informed, connected, and prepared throughout military life, including deployments, mobilizations, training, and other periods of transition or separation.
SFRGs can help with:
✓ Strengthening communication between units, Soldiers, and families
✓ Connecting families with installation and community resources
✓ Sharing important unit and community information
✓ Welcoming and connecting new Soldiers and families
✓ Supporting Soldier and Family readiness
✓ Helping families stay connected during deployments and mobilizations
✓ Building a stronger, more informed unit community
Looking for SFRG support or training?
Army Community Service provides information, resources, and training for SFRG leaders, volunteers, and unit leadership.
Contact Army Community Service to learn more about SFRG resources, training opportunities, or getting involved with your unit’s SFRG.
INDIVIDUAL & FAMILY ASSESSMENT & ASSISTANCE
Helping individuals and families identify their needs and connect with the right resources, services, and support.
INDIVIDUAL & FAMILY ASSESSMENT & ASSISTANCE
Not sure where to start? We can help.
Individual & Family Assessment & Assistance provides a starting point for service members and families looking for information, resources, or support. Our team can help you identify your needs, explore available options, and connect you with the military, installation, or community resources that best fit your situation.
We can help with:
✓ Identifying individual and family needs
✓ Finding programs, services, and available resources
✓ Information and referral assistance
✓ Connecting you with JBER helping agencies
✓ Locating military and community resources
✓ Navigating military and family programs
✓ Finding support during life changes and transitions
✓ Determining the right place to start when you aren’t sure who to contact
You don’t need to have all the answers before reaching out.
Sometimes finding the right resource is the hardest part. Our team can help you understand your options and connect you with the appropriate support.
Contact the Military & Family Readiness Center or Army Community Service to get started.
WE’RE HERE TO HELP YOU FIND THE RIGHT SUPPORT
You don’t have to know where to start. We’ll help you find the next step.
1. START HERE
PERSONAL OR FAMILY CONCERN
Not sure what program or resource you need? Start by sharing what you need help with.
2. TALK WITH US
SHARE YOUR NEEDS
Our team can listen, answer questions, and help you understand the support available.
3. IDENTIFY OPTIONS
FIND THE RIGHT RESOURCES
We’ll help identify programs, services, and resources that fit your individual or family needs.
4. GET CONNECTED
TAKE THE NEXT STEP
Connect with the right JBER, military, or community resources and move forward with a plan.
HOW WE CAN HELP
Personal & Work Life programs provide information, education, connections, and support to help service members, families, leaders, and units navigate military life and strengthen their support networks.
CONNECT
✓ Build stronger unit and family connections
✓ Stay informed about programs and resources
✓ Connect with military and community support
✓ Welcome and support new families
NAVIGATE
✓ Identify available services and resources
✓ Find the right place to start
✓ Get information and referrals
✓ Navigate military and family programs
STRENGTHEN
✓ Support personal and family readiness
✓ Strengthen communication and relationships
✓ Prepare for military life transitions
✓ Build supportive unit and family networks