Hours of Operation
Military & Family Readiness Center and Casualty Assistance Program:
Air Force Transition Assistance Program (TAP):
Army Community Service:
Hours of Operation
Mon–Fri • 7:30 am–4:30pm
Resiliency Days & Federal Holidays • Closed
Closed the 3rd Thursday of each month for staff training.
Army Transition Assistance Program:
Hours of Operation
Mon–Fri • 7:30 am–5pm
Resiliency Days & Federal Holidays • Closed
View Hours
Address Information
Military & Family Readiness Center and Casualty Assistance Program:
Bldg. 4984 Zuckert Ave, JBER, AK 99506
Air Force Transition Assistance Program (TAP):
Bldg. 4986 Zuckert Ave, JBER, AK 99506
Army Community Service:
Bldg. 600 Richardson Dr. Room A-139, JBER, AK 99505
Army Transition Assistance Program:
BlBldg. 600 Richardson Dr. Room B-248, JBER, AK 99505
View Address
Contact Information
Military & Family Readiness Center and Casualty Assistance Program:
907.552.4943
Air Force Transition Assistance Program (TAP):
907.552.4943
Army Community Service:
907.384.1517
Army Transition Assistance Program:
907.384.3501
View Contact
EXCEPTIONAL FAMILY MEMBER PROGRAM
Supporting Your Family. Connecting You With Resources.
Military families with special medical or educational needs can face additional challenges when navigating military life.
The Exceptional Family Member Program (EFMP) Family Support provides information, resources, referrals, and individualized support to help families understand their options, connect with services, and advocate for their family member’s needs
EFMP FAMILY SUPPORT
You Don’t Have to Navigate It Alone
Get individualized information, resources, referrals, and support for navigating military and community services for family members with special medical or educational needs.
You Don’t Have to Navigate It Alone
Every family’s situation is different. EFMP Family Support helps military families with special medical or educational needs find information, understand available resources, and connect with services that may support their family.
Whether you are new to EFMP, preparing for a PCS, looking for local resources, or simply have questions about where to begin, Family Support can help you navigate your options.
How We Can Help
✓ Provide information about EFMP programs and resources
✓ Help identify military and community services
✓ Provide information and referrals based on your family’s needs
✓ Assist with resources during PCS and other military transitions
✓ Connect families with educational and early intervention resources
✓ Help families locate services at a new installation
✓ Provide non-clinical case management and individualized support
✓ Help families build the knowledge and confidence to advocate for their needs
Not sure what kind of assistance you need? That’s okay.
You don’t have to know the name of a program or service before reaching out. EFMP Family Support can help you determine where to start.
CONTACT EFMP FAMILY SUPPORT
EFMP WORKSHOPS & EDUCATION
Knowledge Helps Families Advocate
Access workshops, education, and resources designed to help families better understand available services, navigate military life, and advocate for their family member’s needs.
Knowledge Helps Families Advocate
Understanding programs, services, and available resources can make navigating special medical or educational needs easier.
EFMP workshops and educational opportunities help families learn more about topics that affect them while providing information and tools they can use throughout military life.
How We Can Help
✓ Learn more about EFMP and available support
✓ Better understand special needs resources and services
✓ Learn about educational and community resources
✓ Prepare for PCS moves and other military transitions
✓ Build skills for communicating and advocating for your family member
✓ Connect with information that can help you make informed decisions
✓ Learn alongside other families navigating similar military-life challenges
✓ Discover additional programs and resources available to your family
Information can be one of your strongest tools.
Workshops and educational resources can help you better understand your options, ask the right questions, and confidently advocate for your family’s needs.
CONTACT EFMP FAMILY SUPPORT
SUPPORT FOR YOUR FAMILY’S JOURNEY
Every family’s needs are different. EFMP Family Support can help you navigate the path ahead.
1. UNDERSTAND
KNOW YOUR OPTIONS
Learn about EFMP, available services, resources, and programs that may support your family’s unique needs.
2. CONNECT
FIND RESOURCES
Connect with military, installation, educational, and community resources appropriate for your family.
3. NAVIGATE
MOVE FORWARD
Get help navigating services, transitions, PCS moves, education resources, and other aspects of military life.
4. ADVOCATE
BUILD CONFIDENCE
Gain information and tools that can help you make informed decisions and advocate for yourself or your family member.
HOW EFMP FAMILY SUPPORT CAN HELP
INFORMATION
✓ EFMP information and resources
✓ Understanding available services
✓ Special needs resources
✓ Education and outreach
CONNECTIONS
✓ Military and community resources
✓ Information and referrals
✓ Local support services
✓ Connections to helping agencies
TRANSITIONS
✓ PCS relocation support
✓ Warm handoffs to the next installation
✓ Local school information
✓ Early intervention resources
FAMILY SUPPORT
✓ Family needs assessments
✓ Family service planning
✓ Non-clinical case management
✓ Tools for family advocacy
EFMP IS MORE THAN ENROLLMENT
FMP has three interconnected components: Identification & Enrollment, Assignment Coordination, and Family Support.
EFMP Family Support helps families identify and access programs and services and can assist with navigating resources throughout military life.
YOUR FAMILY’S NEEDS ARE UNIQUE. YOUR SUPPORT CAN BE TOO.
Whether you have questions about EFMP, need help finding resources, are preparing for a PCS, or want to learn more about available support, EFMP Family Support can help you determine your next step.