Hours of Operation
Military & Family Readiness Center and Casualty Assistance Program:
Air Force Transition Assistance Program (TAP):
Army Community Service:
Hours of Operation
Mon–Fri • 7:30 am–4:30pm
Resiliency Days & Federal Holidays • Closed
Closed the 3rd Thursday of each month for staff training.
Army Transition Assistance Program:
Hours of Operation
Mon–Fri • 7:30 am–5pm
Resiliency Days & Federal Holidays • Closed
View Hours
Address Information
Military & Family Readiness Center and Casualty Assistance Program:
Bldg. 4984 Zuckert Ave, JBER, AK 99506
Air Force Transition Assistance Program (TAP):
Bldg. 4986 Zuckert Ave, JBER, AK 99506
Army Community Service:
Bldg. 600 Richardson Dr. Room A-139, JBER, AK 99505
Army Transition Assistance Program:
BlBldg. 600 Richardson Dr. Room B-248, JBER, AK 99505
View Address
Contact Information
Military & Family Readiness Center and Casualty Assistance Program:
907.552.4943
Air Force Transition Assistance Program (TAP):
907.552.4943
Army Community Service:
907.384.1517
Army Transition Assistance Program:
907.384.3501
View Contact
CASUALTY ASSISTANCE & SURVIVOR BENEFITS
Compassionate Guidance When You Need It Most
Casualty Assistance provides personalized support to families and beneficiaries following the death of an Air Force member.
Our goal is to help you understand available benefits, navigate required claims and paperwork, and connect with the resources you need.
CASUALTY ASSISTANCE
Guidance Through the Process
Receive personalized assistance understanding survivor benefits, entitlements, claims, required documentation, and available resources.
Guidance Through the Process
Following the death of an Air Force member, a Casualty Assistance Representative (CAR) can provide personalized guidance to eligible family members and beneficiaries as they navigate benefits, entitlements, claims, and required documentation.
The Air Force Casualty Assistance program is designed to provide compassionate assistance and help survivors through the application and processing of eligible benefits and entitlements.
How We Can Help
✓ Explain available survivor benefits and entitlements
✓ Help navigate benefit applications and claims
✓ Assist with required forms and documentation
✓ Provide information about applicable financial benefits
✓ Help connect survivors with additional support agencies and resources
✓ Answer questions throughout the casualty assistance process
✓ Provide guidance for families of deceased active-duty or retired Air Force members
You do not have to navigate this process alone.
A Casualty Assistance Representative can help explain what comes next and guide you through the benefits and resources that may be available.
SURVIVOR BENEFIT PLAN
Understand Your Options
Get information and guidance about the Survivor Benefit Plan (SBP), including coverage and decisions that can affect eligible beneficiaries.
Understand Your Options
The Survivor Benefit Plan (SBP) provides eligible beneficiaries with a continuing monthly annuity after military retired pay ends due to the retiree’s death. SBP may also provide protection to eligible survivors when a service member dies while on active duty.
A Casualty Assistance Representative can provide information and guidance to help service members, retirees, and families understand SBP and the decisions associated with coverage.
How We Can Help
✓ Explain how the Survivor Benefit Plan works
✓ Review available coverage options
✓ Explain who may be eligible for coverage
✓ Help you understand important SBP decisions
✓ Provide information about spouse and child coverage
✓ Explain how life changes may affect SBP
✓ Help survivors understand the process for receiving an SBP annuity
✓ Connect you with additional SBP resources when needed
SBP decisions can have long-term financial implications.
Getting accurate information can help you understand your options and make an informed decision about the coverage that is right for your circumstances.
CONTACT CASUALTY ASSISTANCE
HOW WE CAN HELP
BENEFITS & ENTITLEMENTS
Understand benefits and entitlements that may be available to eligible survivors.
CLAIMS & DOCUMENTATION
Get assistance navigating applications, paperwork, and required documentation.
SURVIVOR BENEFIT PLAN
Get information to help you understand SBP coverage and important decisions.
RESOURCES & REFERRALS
Connect with additional survivor services, financial resources, and long-term support.
NEED ASSISTANCE?
You do not have to navigate survivor benefits and casualty assistance alone.
A Casualty Assistance Representative can help answer questions, explain the process, and guide you through available benefits and resources.
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